Alexandria's electricity comes from Dominion Energy. Report an outage or downed line at 866-366-4357 and check the Dominion outage map for restoration times.

Last checked Oct. 19, 2026. Facts on this page come from Dominion Energy’s Report Outage or Emergency page, the City of Alexandria’s Current Alert Status page and Washington Gas’s safety information.

Electricity in Alexandria comes from Dominion Energy. When the power goes out, report it to Dominion, not the city: call 866-366-4357 or use Dominion’s online outage reporting, then follow restoration on the Dominion outage map. For a downed power line, stay at least 30 feet away and call the same number at once.

Who to call

  • Power outage or downed line: Dominion Energy, 866-366-4357
  • Outage map: outagemap.dominionenergy.com
  • Trees down or roads blocked after a storm: 703-746-4444
  • Smell gas? Leave the building, then call 911 and Washington Gas at 844-927-4427
  • Anyone in danger: 911

When the power goes out

  1. Check whether it is just you. Look at the outage map. Dominion says the map gives near real-time updates on affected areas, restoration work and estimated times for the power to come back.
  2. Report it at 866-366-4357 or through Dominion’s outage page, which also lets you check the status of a reported outage. Dominion also offers a mobile app.
  3. Stay away from downed lines. Dominion’s rule is at least 30 feet. Assume every fallen wire is live, and keep children and pets away.
  4. Report storm damage to the city. After severe weather, the city asks residents to report blocked roads and non-life-threatening safety concerns at 703-746-4444, day or night. Regular city service requests go to Alex311 at 703-746-4311, staffed 7 a.m. to 7 p.m. weekdays and 8 a.m. to noon Saturdays.

Streetlights

Dominion takes reports of streetlight and security light outages on its streetlight outage page. Problems with other street lights can be reported to Alex311.

Planned outages

Dominion posts scheduled work that will cut power on its planned outages page.

Staying informed in a storm

During an emergency or severe weather, the city updates its Current Alert Status page with operational impacts, facility closures and cancellations. Weather watches and warnings for Alexandria come from the National Weather Service office in Sterling, Virginia, which covers the Washington area; the forecast for the city is on weather.gov.

Gas and water emergencies

  • Natural gas in Alexandria is delivered by Washington Gas. If you smell gas, leave the building first, then call 911 and the Washington Gas emergency line, 844-927-4427 (844-WASHGAS).
  • Water comes from Virginia American Water. Report a water main break or other emergency around the clock at 800-452-6863.

Dominion’s proposed sale

NextEra Energy has proposed buying Dominion Energy, and the Virginia State Corporation Commission is reviewing the deal. Alexandria and Arlington have jointly intervened in the case. The city and Arlington host a free webinar on the proposal, including how to comment to the commission, from 6 to 7 p.m. Monday, Oct. 26; register with the city.

What this means for you

  • Save 866-366-4357 and the outage map link in your phone before the next storm.
  • A wire on the ground is Dominion’s job and a tree in the road is the city’s: call each one.
  • Gas smell? Get out first, then call.

Related guides: who to call at City Hall, moving to Alexandria and road construction and closures.

Frequently asked questions

Who do I call for a power outage in Alexandria, Virginia?

Dominion Energy, which supplies electricity in Alexandria. Report an outage or a downed line at 866-366-4357 or online, and check the outage map for restoration estimates.

Where is the Dominion Energy outage map?

At outagemap.dominionenergy.com. Dominion says it gives near real-time updates on affected areas and estimated restoration times.

What should I do if I see a downed power line in Alexandria?

Stay at least 30 feet away, do not touch it, and call Dominion Energy at 866-366-4357 right away. If anyone is in danger, call 911.

Who do I call about a tree blocking the road after a storm in Alexandria?

The city asks residents to report blocked roads from weather damage at 703-746-4444. Call 911 if anyone is hurt or in danger.